Children over 14 Years are welcome
Rates are quoted in South African Rand (ZAR) inclusive of 14% VAT and are subject to change without notice,

Children over 14 Years are welcome
Rates are quoted in South African Rand (ZAR) inclusive of 14% VAT and are subject to change without notice,

• Child Policy – our child policy of accepting children 14 years or older is in the interests of their safety as well as our guests comfort. Our facilities are specifically designed to be extremely adult friendly and regrettably we are not able to accommodate children below 14 years of age please note that exceptions will not be accommodated.
• Minimum Stays – There is minimum stay policy of 2 nights on non public holiday weekends as well as 3 nights on weekends where a public holiday occurs either on a Friday or Monday of that weekend
• Master, Visa, Diners & Amex cards accepted, please note that cheques are not accepted.
• Our check-in times are from 15h00 to 18h00 and should this not be convenient please advise your expected arrival time – we do prefer to personally welcome our guests and this just helps us to be appropriately prepared for your arrival. Our check-out time is 10h30.
• A deposit of 50% of the total accommodation booking is required to confirm all direct reservations. The balance is payable 7 days prior to arrival unless otherwise agreed by Blue Jay Lodge and confirmed in writing. Travel Agents and Tour Operators are required to pre-pay accommodation 30 days before arrival.
• Where a reservation is made 7 days or less prior to arrival, 100% of the total accommodation charge is payable in advance to secure the reservation.
• Upon receipt of a deposit or full payment, Blue Jay Lodge will confirm the reservation in writing.
• A reservation will be assumed to have been cancelled if the deposit or payment as required is not received by the due dates.
  Where payment has been made into our bank account by cheque or cash, refunds will only be made a minimum of 10 days after date of deposit.

Should any reservation be cancelled, a cancellation fee on the full booking value will apply as follows:

• 25 % cancellation fee if cancelled 45 days and less prior to arrival
• 50 % cancellation fee if cancelled 30 days and less prior to arrival
• 100 % cancellation fee if cancelled 14 days and less prior to arrival or no show

In all instances 5% Administration fee will be deducted on the refunded amount